Subject: The woman instantly stopped crying
Preheader: [learn The Basics of NVC]

Dear %user.name_f%, 

Years ago, when I was working for a university, my dean and I were working with a Holocaust survivor who wanted to fund a Tolerance Endowment at our college.

Early in our relationship-building phase, I was working in my office when I heard my dean calling out my name. I came out of my office to find her speeding down the hallway in a frenzy.

She told me that the potential donor was having a "melt down" in her office and she didn't know what to do.

When I got there, the woman was crying and her husband was trying to "calm her down" by telling her not to make a big deal out of it.

The dean also started to try and "calm her down" by apologizing to her over and over.

If I hadn’t had some training in NVC, I would also have dived in trying to soothe this lady.

But having attended a couple of NVC courses, I stopped. 

I took a deep breath — and in that pause I recalled what I had learned in my NVC courses. 

I listened to her. 

Then I said something like, "Are you deeply hurt that we have a display of the Berlin Wall but not of the suffering of the Jews in WWII, and you'd like more equal representation? Is that it?" 

The woman instantly stopped crying, took a deep breath and I could see her whole body begin to relax. 

"Yes, I want equal representation. Are you willing to do that?" she replied. 

The dean and I both said yes, of course. 

And, that was it. 

With very little NVC training and in a very short moment, using rudimentary empathy skills, the "upset" was resolved in a way that all parties could feel good about. 

Later, this generous woman made a significant donation to our college and with that funding we created a Center for Tolerance, whose focus is to diminish acts of genicide across the world. 

This moment, more than any other that I can recall, demonstrated for me the sheer power of listening intently and empathy. 

You see, %user.name_f%, it doesn't take much knowledge of NVC to be able to start putting it into practice.

Join me for The Basics of NVC, starting on Tuesday, October 3, 2023.

In this 6-session course, I will cover

• an introduction to the Nonviolent Communication process
• what self-empathy is, and how it can be used to soothe your anxiety
• how to listen deeply to others to deepen connections, even when tempers are high
• how to speak your truth, even when others are hesitant to want to hear from you

Plus everyone who joins the course will get lifetime access to the downloadable recordings.

I’ve designed this for complete newbies and seasoned NVC enthusiasts alike.

Would you like to join me as we get back to basics, %user.name_f%?

You can get 20% off if you register by September 12.

And NVC Library members can get an additional 20% off on top! Learn more about the Library here.

Warmly, CEO and Co-Founder, NVC Academy CNVC Certified Trainer  P.S. - Learn the Basics of NVC with Mary Mackenzie starting Tuesday October 3, 2023. All participants will get lifetime access to the downloadable recordings. P.P.S - You can get 20% off if you register by September 12. P.P.P.S - Did you know NVC Library members get an additional 20% off ALL our live courses? You could save up to $166 on this course by signing up to the NVC Library first. Click here to learn more.