NVC Resources on Conflict
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Avoiding conflict is an even greater issue than having conflict. Not being as competent at conflict we avoid it. And in many cases that creates more conflict. Conflict is inevitable because we have different perspectives. Conflict is not bad. It is an opportunity for increased connection, intimacy, joy, and creative win-win solutions. Instead of avoiding conflict, we can work on increasing our skill in handling conflict.
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This exercise will help you resolve situations in which you have two needs which seem to be in conflict with each other, transforming inner conflict into peace.
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Tips for the Road Series Tip 7
Talk about Conflict When You’re Not in Conflict
Conflict is a normal and natural part of life. To varying degrees, it happens whenever two or more people consistently spend time together. Resolving conflict effectively and peacefully, in a way in which all parties feel respected and valued, does not feel natural for those of us who grew up with punitive, adversarial, or avoidant approaches to conflict. Eric offers some tips for approaching conflict.
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Trainer Tip: When I have conflict in my life with someone, especially recurring conflict, I like to find out what the conflict is showing me about myself.
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Miki demonstrates how to work with judgmental thinking, offering a two-step process to shift from right/wrong thinking about our disagreements to a more open-hearted state of being.
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Some arguments stay stuck because each person thinks it's about the content of the argument, rather than the needs each person is attempting to protect. When the needs get attached to the strategies a "no way out" scenario gets created. Instead, fully step into one another's worlds and connect to the feelings and needs behind the strategy each party is putting forth. Read on for six elements to creating empathic connection.
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Trainer Tip: Have you ever noticed how often we back up when we find ourselves in a conflict? Or how much we try to pull away when someone is angry or in emotional pain?
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Jim and Jori offer a tip to stay present in the face of our reactivity to witnessed conflict.
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Trust, flow, information sharing, and learning is reduced in conflict. Conflict can indicate incapacity in at least one of five systems that every group, community, or organization needs to function. Attending to conflict at systems-level helps reduce over relying on momentary connection that isn’t anchored in decisions about what comes next. When there's enough agreed upon systems within capacity, that attend to enough kinds of situations, we're likely to have little conflict.
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Here we explore variants of conflict patterns in part two (of this two part series) that include: refuting "straw man arguments"; not checking understanding, repeating unhelpful behaviour; repeatedly asking for what's already given; asserting rather than demonstrating responsiveness; assumptions; denying conflict exists; neglecting interdependence; stonewalling; absence of curiosity, humility, respect, empathy or care (even when reflecting).